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Long Island Business News
April 15, 2005
Employment experts believe that resume fraud
among white-collar execs is increasing
A Notre Dame football coach did
it. So did the physician who advises Major League Baseball. Even a poet laureate
of California did it.
All have embellished, inflated, garnished, whitewashed or flat-out falsified
their resumes.
And employment experts say there's a good chance that someone at your company,
not-for-profit or government agency has done it, too.
While fibbing on resumes may fall short of becoming a new national pastime, a
2001 survey of 7,000 resumes by executive-search firm Christian & Timbers found
that almost one in four included misrepresentations. In a 2004 study, 44.7
percent of Korn/Ferry International consultants said that they "strongly" or
"somewhat" believe that resume fraud among white-collar executives is
increasing. In that study, the most frequently fabricated bits of information
were "reasons for leaving prior jobs" (68.7 percent) and results/accomplishments
(68.2 percent).
Michael Kessler, CEO of Manhattan-based forensic accounting and corporate
investigation firm Kessler International, said resume fraud
spans the organizational chart.
"We've done background checks on top-level executives who have lied on their
resumes," he said. "These are people who make high-six figures. When they move
between companies, you find discrepancies."
Sometimes, bogus resumes become fodder for headlines.
In 2001, George O'Leary lasted only five days as head coach of Notre Dame's
football team after revelations that his claims of earning a master's degree
from New York University and a letter playing football at the University of New
Hampshire were proved false.
In March, Elliot Pellman, team doctor for the New York Jets, New York Islanders
and medical adviser to Major League Baseball, found his name on the front page
of The New York Times. Pellman, who testified before a congressional committee
on steroid use in the big leagues, claimed in a resume circulated by the Jets
that he received a medical degree from the Stony Brook University.
In reality, Pellman attended medical school in Guadalajara, Mexico, and received
an M.D. from the New York State Education Department after a one-year clinical
residency at Stony Brook. Pellman also identified himself as an associate
clinical professor at the Albert Einstein College of Medicine, when, in fact, he
is a lower-ranking assistant clinical professor.
In 2002, after four months as California's first poet laureate, Quincy Troupe
resigned after admitting that he never got his degree from Grambling College as
he claimed.
Perhaps the most prolific faker of all was Ferdinand Waldo Demara, who became
the subject of the 1962 film, "The Great Impostor."
He joined the Army in 1941, went AWOL, joined the Navy, faked his suicide, but
eventually was caught and spent 18 months in prison. Before "identity theft"
became a common term, he adopted a string of aliases, posing as a civil
engineer, a sheriff's deputy, an assistant prison warden, a doctor of applied
psychology, a Trappist monk and a cancer researcher.
Puffery also can take the form of getting degrees from bogus educational
institutions.
"In most workplaces, degrees mean more money," Kessler said. "If you get a fake
degree, it means more money."
As part of a three-year investigation, the Office of Special Investigations of
Congress' General Accounting Office unearthed 463 federal employees who had
credentials from diploma mills and other unaccredited institutions, including a
trio of Department of Energy employees with emergency operations
responsibilities at the National Nuclear Security Administration and "Q" level
security clearances.
One of the three got a Ph.D. in engineering administration from Columbia Pacific
University, which a court later ordered to cease operations in California.
GAO investigators also bought bachelor's and master's degrees with honors from
non-existent Lexington University in a $1,515 package that included a telephone
verification service in case employers sought to check on the degrees.
For those who don't want to bother with the effort of seeking a degree from a
diploma mill, Web sites like
www.diplomareplacementservice.com offer "shockingly realistic, high-quality
'novelty' replacement diplomas and transcripts!" They range from a high school
diploma through a doctoral transcript.
Dara Herbst, president of St. Louis-based Certified Reference Checking Co., said
that inflating educational accomplishments is the most common form of resume
chicanery.
"Probably the first place they're going to embellish is their education," she
said.
Janet Lenaghan, a professor at Hofstra University's Frank G. Zarb School of
Business, said job candidates also tend to exaggerate their responsibilities,
titles and lengths of employment.
Companies often lower their guard when hiring for the most critical positions,
said Robert Seiden, president of Fortress Global Investigations, with offices in
Manhattan, Great Neck, London, Hong Kong and Johannesburg.
"What we see in executive-level searches is most big companies - if the person
has a good education and higher-level job - forgo doing a background check,"
said Seiden. "In a cost-benefit analysis, someone on whom you'd spend $100,000
or more, it's a no-brainer."
How can an organization avoid being suckered by resume puffery?
Seiden said that with about 25 percent of resumes being padded, companies should
conduct basic background screening, checking references, seeking to uncover
criminal or civil litigation and verifying previous jobs.
Seiden said a professional screening also can uncover a "backstop" - when a
prospective employee provides the phone number of a friend who poses as a
reference at a company.
Checking references itself can be a delicate proposition. Many employees,
fearing lawsuits, will provide only the most basic information, said Hofstra's
Lenaghan.
"For instance, if an employer discovers an employee has stolen something,
perhaps they don't have enough to prosecute them in a court case, but they have
enough to say, 'You're outta here.'"
Still, background checks sometimes can surprise even jaded professionals.
About five years ago, Herbst said, a company asked Certified Reference Checking
to check the candidacy of a prospective accounting supervisor.
"They loved this guy," she said. "We found a criminal record of credit-card
fraud. When I called them, they were flabbergasted. He would have had access to
many, many things. It would have been ugly."
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